Real results.
Real businesses.
These aren't case studies written by marketing. They're honest accounts from founders and operators who use Follwup every day.
80%
Average resolution rate without human help
2 min
Average time to a live chatbot
9
Widget languages supported
24/7
Always on, weekends, evenings, holidays
80%
of support questions resolved without human help
Sarah M.
Founder, Bloom & Basket
EcommerceWe were spending 3 hours a day answering the same sizing and shipping questions. The chatbot handles all of them now. I actually get to run my business again.
3×
more leads captured compared to contact forms
Dan M.
Director, Marker Digital
AgencyWe built chatbots for 6 clients in our first week. The webhook integration fires directly into our CRM. Nothing to maintain, nothing to break.
60%
drop in post-purchase support tickets
Alex P.
Co-founder, Norwood & Croft
EcommerceOur return questions dropped by 60% in the first month. But the bigger surprise was the pre-sale side, the analytics showed us exactly where we were losing shoppers to unanswered questions.
40%
reduction in phone enquiries
James T.
Operations Manager, Talbot & Reed Solicitors
Professional servicesWe trained it on our FAQ and area-of-law descriptions. Now it handles all the 'do you do X?' and 'how much does it cost?' questions. Reception can focus on actual client calls.
2 min
setup time from sign-up to live chatbot
Priya S.
Head of Customer Experience, Graze & Gather
Food & drinkI had it live before I finished my coffee. Pasted our website URL, tweaked the colours to match our brand, and embedded the snippet in our Shopify theme. Done.
+28
leads per week from chatbot conversations
Rachel K.
Founder, Sunstone Studio
Creative servicesI never had a contact form that actually worked. The chatbot asks qualifying questions naturally and captures emails without it feeling transactional. My booking rate went up.