Healthcare

Patients ask questions
at 3am. Now you have
answers.

Follwup gives your clinic, practice, or health service an AI assistant that handles patient FAQs, reduces call volume, and is available every hour of every day, without adding staff.

Start free See a live demo

24/7

Patient support coverage

< 10m

Setup time, no developer needed

9

Languages supported

Free

To get started, no credit card

Real conversations

What patients ask.
What Follwup answers.

After-hours patient support11:47 PM
Do I need to fast before my 8am blood test tomorrow?
Yes, please avoid food and drink (except water) from midnight. You can take regular medication with a small sip of water.
What about coffee?
Best to skip it for this test. Black coffee can affect certain results. Water only is safest.
Clinic hours & location8:12 AM
Are you open on Saturdays?
Yes, Saturday hours are 9am–1pm. We're closed Sundays. Walk-ins welcome before 11am on weekdays.
Is there parking?
There's free parking directly behind the clinic building. Enter from Maple Street.
Insurance & referral questions2:31 PM
Do I need a referral to see a specialist?
For most specialists on our network, yes, your GP will need to issue a referral first. Exceptions include dermatology and optometry.
How long does a referral take?
Typically 1–2 business days. Your GP can also send an urgent referral if needed.

The difference

Before and after Follwup

Without Follwup

Phone lines jammed with routine FAQ calls
After-hours patients left without answers
Staff repeat the same information dozens of times a day
No data on what patients are actually asking
New patient questions require staff to respond manually

With Follwup

Routine FAQ questions handled instantly, 24/7
Patients get answers at midnight, no staff needed
Staff freed to focus on complex, urgent cases
Analytics show exactly what patients want to know
New FAQs trained in minutes from your existing content

What you get

Built for healthcare teams

Available 24/7, 365

Patients don't schedule their concerns. Your AI assistant answers at midnight, weekends, and holidays, without adding headcount.

Trained on your content

Paste your website URL and Follwup reads your FAQs, service pages, and policies automatically. Answers come from your actual information.

9 languages

Serve patients in English, French, Spanish, German, Portuguese, Dutch, Italian, Japanese, or Arabic, automatically detected from their browser.

Reduces inbound call volume

Common questions, hours, preparation, insurance, location, are answered instantly in chat. Your phone lines stay clear for urgent matters.

See what patients ask most

Your analytics dashboard surfaces the most-asked questions, unanswered queries, and resolution rate, so you can improve your content over time.

Privacy-first architecture

Follwup doesn't store conversation content in third-party systems. Data stays within your control. No patient data is sold or shared.

Setup

Live in under 10 minutes

01

Train on your content

Paste your clinic website URL. Follwup reads your pages, services, hours, FAQs, team, and builds the knowledge base automatically. Add PDFs for anything not on your site.

02

Customise the widget

Set your practice name, colours, and welcome message. Choose where the widget appears, floating bubble, inline, or full-page. No design skills needed.

03

Add to your website

Copy one line of code into your website's HTML. Works on any platform, WordPress, Wix, Squarespace, or custom-built. That's it, you're live.

“
We used to get 40+ calls a day asking about opening hours and blood test prep. Follwup handles all of that now. Our reception team finally has time to focus on the patients actually in the room.
S

Sarah Mitchell

Practice Manager, Greenfield Medical Centre

Pricing

Starts free. Grows with you.

Free plan includes 1 chatbot and 20 conversations per day, enough to see the value before you commit. Paid plans start at a flat monthly rate with no per-conversation charges.

See pricing

FAQ

Common questions

Healthcare AI assistant

Your patients deserve answers at any hour.

Free to start. Live in under 10 minutes. No developer, no contract.

Start for free See a live demo